You would think that wouldn't you?
Some people though, are so very dense. They don't seem to understand that a simple, "Oh by the way..." or a "...now that you are here..." aren't as delicate, tiny and unobtrusive as they think they are.
Usually we can resolve issues remotely with no need to get up from our desks. So if we are actually moving, then it is urgent.
Perhaps if I use more simple imagery that a user could understand it would sink in.
Think of me like an ambulance, not an ice cream truck. Feel free to stop the ice cream truck whenever you want. The ice cream truck drives around looking for customers. "Hey you over there, would you like a deliciously decadant artery clogging snack?" We PC guys don't walk around whistling with nothing to do but to ask everyone if there is anything we can do for them.
Don't EVER flag down an ambulance. When we are walking somewhere we ALWAYS have our lights and sirens on. You don't stand in front of a racing ambulance with your petty questions about your personal computer at home or why your work computer doesn't play FreeCell anymore. Let that simmer for a bit.
Now fill out a service request form, follow the rules given to you on the computer use policy you signed and let us do our job.